FAQ — FeedUs

What is FeedUs?

FeedUs is a restaurant integration and operations platform that connects your POS system with leading food delivery platforms, allowing you to manage orders, menus, pricing, availability, and operations from one centralized dashboard.

Why should I use FeedUs instead of managing each delivery platform separately?

Managing each delivery platform individually is time-consuming and increases the risk of errors. FeedUs centralizes your operations, allowing you to manage orders, menus, pricing, and availability from one dashboard—saving time, reducing manual work, minimizing errors, and improving operational efficiency.

Which delivery platforms does FeedUs integrate with?

FeedUs integrates with leading delivery platforms, including Jahez, HungerStation, Keeta, Noon Food, The Chefz, Talabat, Zomato, ToYou, and other supported platforms. We continuously expand our integration ecosystem to support our customers’ needs. Visit our Integrations page to explore the latest list of supported platforms.

Which POS systems are supported?

FeedUs integrates with a growing range of leading POS systems. If your POS is not currently supported, our team can assess integration options and discuss custom integration possibilities. Visit our Integrations page to explore all supported POS systems.

Can I manage multiple branches and brands from one dashboard?

Yes. FeedUs is designed to scale from a single restaurant to large enterprise groups with hundreds of locations. You can centrally manage multiple branches and brands while maintaining location-specific settings whenever needed.

How does FeedUs handle incoming orders?

Orders placed on connected delivery platforms are automatically synchronized with your POS system, eliminating manual order entry, reducing errors, speeding up operations, and helping your team focus on serving customers.

How long does implementation take?

Most restaurants can be onboarded within a few days. Larger enterprise implementations are planned with your team to ensure a smooth rollout with minimal disruption to your operations.

Do you provide 24/7 customer support?

Yes. FeedUs provides 24/7 customer support to ensure your operations continue running smoothly. Our team is available around the clock to assist with technical issues, operational inquiries, and any questions you may have.

Which countries does FeedUs operate in?

FeedUs serves restaurants across the GCC and continues to expand internationally. If you’re operating outside the GCC, contact our team to discuss your requirements and available integrations in your market.

Can I switch from my current integration provider?

Yes. Our team will help you migrate from your existing provider with minimal disruption, ensuring a smooth transition and business continuity throughout the implementation process.

Is FeedUs suitable for enterprise restaurant groups?

Yes. FeedUs is built for restaurant chains, franchises, cloud kitchens, and multi-brand organizations. Whether you operate one location or hundreds, FeedUs provides the scalability, reliability, and centralized control needed to support your growth.

How can I get started?

Getting started is simple. Request a demo through our website, and our team will understand your business requirements, recommend the best setup for your operations, and guide you through the onboarding process from implementation to go-live.