Subway
FeedUs simplified managing every delivery platform from one place, significantly reduced operational errors, and gave us the confidence to scale without increasing operational complexity.
Key results
Outcomes this restaurant achieved with FeedUs.
The full story
Overview
As our restaurant network expanded, managing menus, pricing, promotions, and delivery operations across multiple delivery platforms became increasingly complex. Manual updates and platform-specific processes created unnecessary operational effort and increased the likelihood of errors.
The Challenge
Managing each delivery platform separately required significant manual work and resulted in operational inconsistencies. Frequent order timeout issues, particularly on Jahez, affected service quality, while expanding to additional delivery platforms increased operational complexity for the team.
The Solution
FeedUs centralized menu, pricing, and promotion management across all delivery platforms through a single dashboard. The platform enabled rapid expansion to additional delivery channels without increasing operational workload, introduced Auto Accept to reduce delayed or missed orders, and provided continuous 24/7 support to ensure smooth day-to-day operations.
The Impact
Operational errors were significantly reduced while menu and pricing updates could be published across every platform simultaneously. Manual intervention decreased, team productivity improved, and recurring timeout issues on Jahez were virtually eliminated. The business expanded from 3 delivery platforms to 7 without requiring additional operational resources.
Looking Ahead
FeedUs has become a core operational platform for our business, simplifying multi-platform management, improving operational stability, and providing the foundation to continue expanding delivery operations efficiently.
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